Good customer service is key to the success of any business or organisation. As a Customer Service apprentice you’ll ensure customers are dealt with in a positive, reliable and pleasant way, whether it’s through offering advice, answering questions or dealing with complaints.
Completing a Customer Service Apprenticeship provides you with evidence of skills that will serve you well in almost any industry and so it’s a good way of moving forward even if you’re still undecided about your future career.
Select your chosen course below and click 'Apply Now' to start the application process. In order to help you decide if this is the right course for you, we will then arrange an interview where you will have chance to have a chat with one of the team!
Discover the College’s courses for yourself at our next on campus Open Event:
Course | Level | Campus | Demographic | Attendance |
---|---|---|---|---|
Customer Service Practitioner Apprenticeship | Level 2 | Work-based | Apprenticeships | Part Time |
Customer Service Specialist Apprenticeship | Level 3 | Work-based | Apprenticeships | Part Time |
These courses are offered by our merger partner Solihull College & University Centre.
For more information and to apply please visit:
Visit Now